Skip to content

Information for Families

Approved Provider

At All-Star Kids, we are proud to be an Approved Provider under the National Quality Framework. We are committed to delivering enriching, safe, and high-quality programs for all children and families. We operate under rigorous regulations to ensure we provide the best in educational and care services. Our promise is simple – children love attending our programs, and parents feel confident in their choice to send their children to All-Star Kids.

FAQ’s

The All-Star Kids Program

What are the operating hours?

Regular operating hours are from 7:30am – 6:00pm

What does my child need to bring?

Please pack the following:

  • Morning Tea & Lunch: You will need to pack your own morning tea and lunch daily. All-Star Kids provides your afternoon tea. Your child(ren) will be using a lot of energy throughout the day, so we recommend packing a little more than what you would for a school day.
  • Water Bottle: We recommend you pack a water bottle daily. There is plenty of opportunity to refill these throughout the day.
  • Hat: We recommend you pack a hat, no matter what the time of year or season. Hats are compulsory in the January and April holidays.
  • Clothing: We encourage children to wear comfortable play clothes that do not restrict movement or prevent their involvement in activities. We also recommend closed-toe shoes like sneakers. No thongs will be permitted!
How do I know what activities are on offer?

A termly flyer will be available for each location which will outline the program and activities for the upcoming holidays.

Can my child(ren) do the same activities as their friends?

Absolutely! Children will be able to pick the activity they want to do each session, and they can do this with their friends.

Prior to attending, you will receive a parent handbook with all the information you need to prepare for your adventure with All-Star Kids. If you do have any questions though, feel free to call or email us anytime.

Registrations & Bookings

How do I enrol and book?

Enrolments are completed online via our childcare management system, OWNA. Click here to be taken to the enrolment page.
Once enrolled, you will have access to the OWNA app which will allow you to make and change bookings and access all other important information about our programs.

When do bookings open?

Bookings will open in week 2 of the current school term, for the upcoming school holidays.

Can I change or cancel my booking?

You can easily manage your bookings via the parent app. Cancellations can be made online at any time. However, we do ask that if it’s within 7-days of attendance, please contact us to discuss your requirements.

The All-Star Kids Cancellation Refund Policy is as follows: 

  • Cancellations made more than 7 days prior to session start time: Full Refund
  • Cancellations made within 7 days and up to 48-hours before session start time: $50 Administration Fee
  • Cancellations made within 48-hours of session start time: Full Charge
  • If no notice is provided prior and a child is absent, no refund will be made. (Please note a child will be marked as ‘absent’ against daily attendance submissions).
  • If a medical certificate is provided, a full refund will be issued for any cancellation.

Fees & Payments

What do the session fees include?

Our session fees cover all activities, there are no hidden or extra charges for participation in any All-Star Kids activities.

How do I claim the Child Care Subsidy?

When you register, you will input your Centrelink CRN numbers for yourself and your child(ren) you will be asked questions on whether you wish to claim subsidy through this process. When you make a booking, the system will create an enrolment record in your my.Gov portal for you to confirm your enrolment details. Once confirmed, the subsidy will be applied to your account.

Attendances will be submitted to Centrelink every Friday. As All-Star Kids charges in advance, the subsidy reduction amounts you receive on your statement is an estimate only. Once attendances are assessed by Centrelink, there may be a difference in price if Centrelink recalculates your entitlements. In this case, you will be required to pay the difference.

How does All-Star Kids take payment?

We use a direct debit system which can be linked to your credit/debit card or bank account and all set up through your parent account or on the app. Payments are processed on the Monday prior to your attendance.

Locations, Dates & Pricing

We strive to make our exceptional programs accessible to as many families as possible, Our competitive fees not only cover the cost of the program and lower staffing ratios, but also include afternoon tea, all activity materials (no extra costs for any activities), and a welcome pack to kickstart the fun.

Torquay P-6 College

45-55 Grossmans Rd, Torquay, VIC 3228

Monday 15th – Friday 19th January
Monday 22nd – Thursday 25th January

$125 Per Day

$575 Full Week (5 days)
$10 discount per day

Sibling Discounts
(excl. Full Week attendance)
2 children – $5 off each child per day
3 children – $7.50 off each child per day

*Out-of-pocket costs as low as $12.50 per day or
$57.50 for the full week.

Christian College Geelong – Highton Campus

18 Burkedin Rd, Highton, VIC 3216

Monday 15th – Friday 19th January
Monday 22nd – Thursday 25th January

$125 Per Day

$575 Full Week (5 days)
$10 discount per day

Sibling Discounts
(excl. Full Week attendance)
2 children – $5 off each child per day
3 children – $7.50 off each child per day

*Out-of-pocket costs as low as $25.49 per day or
$57.50 for the full week.